Customer Care

To respond to your enquires
Infoline : +218 21 335 1760 /61/62

You want to benefit from our premium services

Tripoli Tower, Building No. 2, 6th Floor

Premium Lounge

Almaviva at Visa Services centers is pleased to offer you her premium lounge service from Sunday to Thursday, namely :

  • A VIP lounge to present your application, you will find newspapers, hot or cold drinks and pastries.
  • Personalized assistance to help you fill in the information form.
  • A free mini-business center with the possibility to print electronic documents and other free services.

If you are interested accessing in this service, please contact us by sending an email to :

You will be contacted by one of our staff to assist you.

Please note that the use of this service does not entitle you to obtain a visa.